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Good Citizen / Bon Citoyen

it was alright

took forever at walmart because system crashed

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Mayor / Maire

Re: it was alright

@Tanita hi welcome to Public is everything working for you now?

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Mayor / Maire

Re: it was alright

Welcome to PM @Tanita . Is everything working properly now and did you set up your self service account?  If you didn't.  Please do so now.  Use this link https://selfserve.publicmobile.ca/self-registration/ and here's an article on how to do it https://www.publicmobile.ca/en/on/get-help/articles/create-a-self-serve-account

Stay safe. 

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Good Citizen / Bon Citoyen

Re: it was alright

yes 🙂 thank you

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Mayor / Maire

Re: it was alright

@Tanita welcome to public mobile! 

 

So glad to have you. Dont forget if you help out in the community you can earn extra rewards to lower your account bill. 

 

You can also lower you bill with loyalty, stay a year get a dollar off each month. 

 

And you can earn by refering a friend.

 

Essentially getting your bill to zero dollars if you love to share with friends. 

 

Hope you enjoy it here and glad to have you!

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Deputy Mayor / Adjoint au Maire

Re: it was alright

@Tanita 


@Tanita wrote:

took forever at walmart because system crashed


Everything is slow these days, we are getting used to this new normal. Welcome to Public Mobile

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Mayor / Maire

Re: it was alright

@Tanita Welcome to PM! Glad that your issues were solved. Hope you will enjoy the service and savings!😉

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Deputy Mayor / Adjoint au Maire

Re: it was alright

Welcome to Public Mobile.

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Good Citizen / Bon Citoyen

Re: it was alright

it is not a system crash, it is a website. PM does not want to pay developers, so they have very flimsy site and it ALWAYS takes hours to register new user. 

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Mayor / Maire

Re: it was alright


@telemonster wrote:

it is not a system crash, it is a website. PM does not want to pay developers, so they have very flimsy site and it ALWAYS takes hours to register new user. 


A solidly authoritative statement. And, I suspect, an exaggerated one. Seemingly based on the (bad) personal experiences of an individual.

 

I offer the (good) personal experiences of another individual for comparison:

I've referred many people to Public Mobile. With retailers, without retailers. A few of the referrals did take hours or overnight to get things going, sometimes that was indeed because of website. But the majority could walk away five minutes later with working phone, working data, working billing - sometimes they'd have to wait out a number port, sometimes even that worked perfectly just a few minutes later.

 

Public Mobile always announces scheduled website maintenance in advance. And (so far) has always owned up to "unscheduled" website maintenance promptly afterwards. If their sites were crashing and burning then they'd be well aware of it and they'd keep us aware of it in turn.

 

PM may not allocate unlimited budgets towards developers and outsourced tech. But they do get to lean on Telus, so they're not entirely disconnected.

 

Walmart - and the minimum-wagers they put behind the sales counter - are not particularly well known for their leading tech savvy.

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