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Great Neighbour / Super Voisin

Walmart would not sell Sim Card without activation

I just bought a Sim card at my local Walmart, and the sales person refused to sell my just the Sim card and needed me to activate with him.  As a result, I was unable to put in a referral number, and missed out on the referral rewards.

 

I wanted to activate myself at home, but he would not sell me just the Sim card.  It was purchased and activated today March 3, 2019 at 5:40 pm.

 

I wanted to activate at home with a referral number to take advantage of the $25 reward for both myself and the referree.  

 

Is it possible to still get the promotion rewards for my account?  

Mayor / Maire

Re: Walmart would not sell Sim Card without activation

Walmart is often bad for refusing to just sell a SIM. You can contact a moderator and try to get the referral reward, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Oracle

Re: Walmart would not sell Sim Card without activation

@truonglu461 Walmart is known to do that the most out of other stores such as The Mobile shop, wow mobile or London drugs. Please report the location to @Mary_M so they can follow up. 

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Mayor / Maire

Re: Walmart would not sell Sim Card without activation

 @truonglu461

I would have gone elsewhere. There are other options.

I might say that it's too late now. You could probably get the after-the-fact $10 and $1/30 day reward thing but as for the $25 one I kinda think it's not right to get it. How would anybody know whether you couldn't be bothered to take the time to figure out doing it yourself?

 

You apparently knew about it...but you didn't do more about it. It would of course suck if you have no other option to get a SIM but there it is.

Great Neighbour / Super Voisin

Re: Walmart would not sell Sim Card without activation

I had a referral code and wanted to give my friend the reward.  When the salesperson activated in store, he never asked me for a referral number so I didn't think anything of it, and that I would be able to do it at home.

 

I created an account at home, and not only discovered that I couldn't add a referral number, but there was a $25 reward.

 

If I don't get the $25 promo, so be it, but I was never even given an opportunity to put in a referral code 

Re: Walmart would not sell Sim Card without activation


This is a privacy breach. I know that when a customer activates at the store, the employee would be able to see your phone number on the computer screen, but by activating a service and not asking who referred you, this means that the person entered in someone else's phone number as the referrer.    This also means that whoever that person is will permantenly be able to see your phone number recorded in his or her account.

 

Monetarily, this actually works to your advantage because when you activated at the store, you weren't even supposed to get the $25 credit.  You should have got a $10 credit.  Also, your friend would have not have received the $25 either.   Your friend would have got no credit at all, other than the $1 recurring referral reward. 

 

The $25 referral credit is only avaliable for online activations.  What the employee would have had to do was use his/her own internet connection and device to do the activation. That can also a serious security concern because if the person did that, you have no way of knowing if the person saved either your personal information or payment information into the autofill settings of the web browser.

 

In addition, referrals do not get done afterwards.  They are done at the exact same time during the actual activation.

 

 

 

Edit: misinterpreted that there was $25 in account.  In a future post, OP says no $25 credit

Mayor / Maire

Re: Walmart would not sell Sim Card without activation

 

 @truonglu461 

It sucks I know. When I started I was excited about the rates here and so ran out and got a SIM and activated at home. The same thing...after the fact, I got to here and saw promos come and go and I'm thinking "come on! I just got here!". I think there should be like a price protection for the first 30 day term.

Anyway...for you now after the fact, we've heard about people asking to have a referral added. I wonder if that's fair to those that followed the process but I guess it would fall under customer retention. If allowed then perhaps if it was activated in-store then they could get the $10. If allowed then perhaps if it was activated online then they could get the $25. But I wouldn't agree with the $25 just because you missed it and didn't follow the process.

 

But hey...send the moderators here a pm and maybe they'll do something for you. I did, back then. They did a little something for me. Not full everything...but something more than nothing.

 

Edit: @computergeek541: I didn't read where any referral was put in. The OP got no credit for any referral...(yet). Interesting thought about the privacy aspect though.

Edit again: while writing the edit, SD08 wrote the following post.

Retired Oracle / Oracle Retraité

Re: Walmart would not sell Sim Card without activation


@computergeek541 wrote:

@truonglu461 wrote:

I had a referral code and wanted to give my friend the reward.  When the salesperson activated in store, he never asked me for a referral number so I didn't think anything of it, and that I would be able to do it at home.

 

I created an account at home, and not only discovered that I couldn't add a referral number, but there was a $25 reward.

 

If I don't get the $25 promo, so be it, but I was never even given an opportunity to put in a referral code 


This is a serious privacy breach. I know that when a customer activates at the store, the employee would be able to see your phone number on the computer screen, but by activating a service and not asking who referred you, this means that the person entered in someone else's phone number as the referrer.    This also means that whoever that person is will permantenly be able to see your phone number recorded in his or her account.

 

Monetarily, this actually works to your advantage because when you activated at the store, you weren't even supposed to get the $25 credit.  You should have got a $10 credit.  Also, your friend would have not have received the $25 either.   Your friend would have got no credit at all, other than the $1 recurring referral reward. 

 

The $25 referral credit is only avaliable for online activations.  What the employee would have had to do was use his/her own internet connection and device to do the activation. That is also a serious security concern because if the person did that, you have no way of knowing if the person saved either your personal information or payment information into the autofill settings of the web browser.

 

In addition, referrals do not get done afterwards.  They are done at the exact same time during the actual activation.


@computergeek541  Actually, I read that post as the OP saying that they discovered afterward that there was a $25 referral promo available, which is why they also said "If I don't get the $25 promo, so be it".

Re: Walmart would not sell Sim Card without activation


@SD08 wrote:


@computergeek541  Actually, I read that post as the OP saying that they discovered afterward that there was a $25 referral promo available, which is why they also said "If I don't get the $25 promo, so be it".


Hey SD08

 

The OP said that he/she wanted to buy sim card and activate at home but that the person at the store refused to do it and said that to get the sim, it had to be activated there.

 

I read this as that the employee then reportedly entered his or her own phone number as the referrer.  That's why $25 showed up in the OP's account.  It's the OP's friend who would have missed out on the $25 credit and $1 reward, although I realize that's not what was said.

 

 

 

Mayor / Maire

Re: Walmart would not sell Sim Card without activation


@computergeek541 wrote:

@SD08 wrote:


@computergeek541  Actually, I read that post as the OP saying that they discovered afterward that there was a $25 referral promo available, which is why they also said "If I don't get the $25 promo, so be it".


Hey SD08

 

The OP said that he/she wanted to buy sim card and activate at home but that the person at the store refused to do it and said that to get the sim, it had to be activated there.

 

I read this as that the employee then reportedly entered his or her own phone number as the referrer.  That's why $25 showed up in the OP's account.  It's the OP's friend who would have missed out on the $25 credit and $1 reward, although I realize that's not what was said.

 


Whoa. Nor did I read that the OP GOT any $25.

It seems to me the OP kinda changed their story on the referral saying first that they wanted to do at home to get the $25. Then they said that they got home only to discover that there WAS $25 available to be had. But all along they've said they wanted to do a referral...just never got invited to give or type it in.

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