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Great Citizen / Super Citoyen

Re: Free Sim with instore activation at London Drugs

Yes this awesome especially with the new deal expiring today. I just convinced four people to switch. I bought my SIM on August 8th one day before London drugs offered it for free. I'm going to ask for a credit. Has anyone else been in this situation?

Great Citizen / Super Citoyen

Re: Free Sim with instore activation at London Drugs

Hmmm that was my understanding...that the SIM card was free with in store activation at London drugs like Wal-Mart's offer. I asked if they had that promotion or any upcoming ones and the service guy who activated the SIM card said no. Low and behold 2 1/2 hours later they advertise it as free with in store activation. Going in today to switch my boyfriend's phone so I'm going to demand a price match...aka...$10 refund. Tell you how it goes....

Great Citizen / Super Citoyen

SIM card activation at London drugs

15 days ago I bought the SIM card at London drugs and the clerk activated my account and gave me a till receipt. Yesterday at a different location I got a free SIM card when I activated a second account. This time I got 4 page printed package of the account and terms of service. Why did I not receive this the first time?

Model Citizen / Citoyen Modèle

Re: SIM card activation at London drugs

@darlicious I guess that would be a question for london drugs Smiley Happy

Mayor / Maire

Re: SIM card activation at London drugs

@darlicious  - There seems to be quite a bit of people having 'issues' with sign ups at London Drugs.

 

That said, there is no real paperwork that you need to have.  As long as you can log into your self serve portal & everything is set up correctly, you should be fine.

 

Great Citizen / Super Citoyen

Free SIM card with in store activation...price match

I am still working on getting London drugs to price match it's pm free SIM card with activation on my original activation...3 hours before they advertised it. The manager agreed that it is Id policy to refund difference in sale amount it's going to take some investigation to confirm that I did activate in store. Is there something in my online account that can prove This?

Model Citizen / Citoyen Modèle

Re: Free SIM card with in store activation...price match

I don't think too many of us are up this early, but I do not know if there is anything client side. Check payment, transaction history.

 

Someone else may have more info for you later, but I would:

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Perhaps there is something server side that can prove your activation.

 

Does your store receipt not say activation? I guess there's no cost to it so likely not.

Town Hero / Héro de la Ville

Re: Free SIM card with in store activation...price match

@darlicious unfortunately the Transaction History section only show the day when you prepaid your 30 days plan, it doesn't show the time. Maybe that is enough?

 

Other than that I would say the receipt you get from buying your plan's voucher /SIM card? If you activate with credit card then check with your credit card company for the charge.. should be very easy to get online.

 

Also don't forget the date and time stamp of the welcome SMS you get from Public Mobile.

 

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Model Citizen / Citoyen Modèle

Re: Free SIM card with in store activation...price match

Yes, @GinYVR, and if the OP provided both and they happened the same day, it would nearly clarify the situation. @darlicious 

Re: Free SIM card with in store activation...price match


@darlicious wrote:

I am still working on getting London drugs to price match it's pm free SIM card with activation on my original activation...3 hours before they advertised it. The manager agreed that it is Id policy to refund difference in sale amount it's going to take some investigation to confirm that I did activate in store. Is there something in my online account that can prove This?


I would say that there's nothing really much for the manager to investigate if you have a store receipt.  Even if the sales receipt mention nothing of in-store activation, I would think that would be enough so that they wouldn't wish to spend addition time on it.

 

There's no indication that of I know of accessible to the customer that shows where/how you activated. Public Mobile would have access to this information for commission payout purposes.