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Deputy Mayor / Adjoint au Maire

Re: Purchasing SIM's at Walmart


@Double_Jwrote:

If they didnt offer this plan I wouldnt be a customer on this forum right now. 

 

They need to build a larger customer base and to do so they need to offer promos just like all the other companies.


I completely agree with you @Double_J, however, the @Moderator_Team has been silent (well actually denied the existence of the promo), rather than being aware of an excellent promo that should be promoted to bring in more customers.

 

I suspect there is a disconnect in communication taking place at Public Mobile, or between the online community and the marketing/sales departments....

Great Citizen / Super Citoyen

Re: Purchasing SIM's at Walmart

I dunno about promo shortfalls,,, the PM guy in the sponge-Bob square pants telephone booth thingie costume stucco'ed in PM SIM cards walking around the Dufferin Mall was ,,, umm ,,, err ,,, okay, there are shortfalls.

 

;-)

 

 

Oracle

Re: Purchasing SIM's at Walmart

@CalgaryBen @Double_J I, for one, really appreciate you taking the time to inform the community. Because Public Mobile no longer values transparency, our community is more valuable than ever in helping us all identify the best deal. 👍 👍   Robot Very Happy


>>> ALERT: I AM NOT A MODERATOR. JE NE SUIS PAS MODERATEUR.
Deputy Mayor / Adjoint au Maire

Re: Purchasing SIM's at Walmart


@Double_Jwrote:

If they didnt offer this plan I wouldnt be a customer on this forum right now. 

 

In my case, I already had intentions to re-join PM (bought SIM and went home, ready to activate), even without awareness of the awesome plan.  My luck/timing was just good (nearing end of billing cycle with Freedom, and completely dissatisfied with that service) for activating a new line on PM.  Woohoo!

 

And, I felt it was worth echoing (back to the topic of this thread) that the Walmart experience for me was not great, and I'd recommend most Albertans (at least in and around Calgary) to just skip this avenue and find a WOW Mobile Boutique at a mall, or order your SIM online to be mailed (if you don't mind the wait).  I've chatted with colleagues in town on PM and they share the same sentiment about PM and Walmart.  Apologies to any Walmart locations/reps in town that are actually onboard and do provide unbiased support/sales of PM SIM cards... I just didn't have the fortune of finding you!

 

I'm definitely the opposite of a high ARPU customer, but a good plan/price definitely provides "stickiness" and wins my loyalty.  This is that plan.  Perfect fit, and the price is unmatched.  And being on a good/reliable network ranks high on my requirements list, so in Alberta, Telus/Koodo/PM is pretty much the answer.  I can't see myself shopping around for the foreseeable future, unless my needs change, or the competitive landscape reshapes things dramatically.  So, kudos to PM for offering a plan that will keep me around for a very long time to come!

 

Great Citizen / Super Citoyen

Re: Purchasing SIM's at Walmart

@youbme All these companies are the same.  They introduce promos to grab customers from other companies and the next month another company introduces promos to take them from others.  

 

I think Public Mobile does not want to advertise on this forum because you guys were all existing customers.  I didnt know about this forum prior to becoming a client as I there would be no need for me to be on here.  I found the promo in a Walmart store where it should be as customers are there to sign up and want to see promos.  It worked on me and now I am on this board.

 

To be honest if they advertised this plan on this forum and if its not available for existing customers, I am sure many people would become bitter about paying $35 for the same package.  This will lead to cancellations or for those looking to save will open up a new line and let their existing plan cancel.

Great Citizen / Super Citoyen

Re: Purchasing SIM's at Walmart

@Luddite No problem my friend.  Before signing up I asked the community a question about phone compatibility and people responded so quickly.  I was browsing the site trying to find out how to get a free SIM card as I am not to keen on paying $10 to sign up with a company that I will be paying monthly.  I came across Walmart forum where to buy the SIM card as I didnt want to wait for it to be mailed.  I walked into Walmart saw the promo asked about it and the guy said this is best value for money for low useage users.

 

I asked him if i could get the $30 plan (500 MB) for $25 but he said its only one promo plan rigth now.  I was oringally looking at Freedom Mobile for $25 which included unlimte canada wide calling, international texts, and 250 MB of data (which is enough for what I need it for).  Unfortunately, my phone was not compatible with their network so this was the next best package.

 

To be honest all these companies are the same, just looking for your money.  Dont forget this is owned by Telus.  Its just a subbrand trying to capture your emotions to stay with them.  Most people are not aware of organizational structures and think that they are leaving Telus for a better future.  In all honesty if I get a better price somewhere else I would leave in a heartbeat.  We have been paying too much for these services for so many years.

Great Citizen / Super Citoyen

Re: Purchasing SIM's at Walmart

Its official on the PM website.  Probably put it up because of my post.  Only available for new customers.  In store at Walmart or online.

 

$30/30 DAYS
LIMITED TIME OFFER - NEW CUSTOMERS ONLY
1GB DATA, UNLIMITED TALK & TEXT
Deputy Mayor / Adjoint au Maire

Re: Purchasing SIM's at Walmart

Well done @Double_J!

You see, this is actually why I still have hope for PM - we do have an amazing community of folks who force transparency when it is lacking. PM could have chosen to continue to ignore the Walmart promotion and community posts, but instead decided to post it on their website for all new customers. Maybe this was already in the works weeks ago, but I do believe that the community pressure played a role here.

 

Don't underestimate the power we hold as customers.

Great Citizen / Super Citoyen

Re: Purchasing SIM's at Walmart

@youbme Unfortunatley, if we dont say anything, these guys will abuse their customers and take advantage of them.

Deputy Mayor / Adjoint au Maire

Re: Purchasing SIM's at Walmart


@Double_Jwrote:

@youbme Unfortunatley, if we dont say anything, these guys will abuse their customers and take advantage of them.


Such is the nature of the beast, shareholders are all that really matter for most corporations...