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Great Neighbour / Super Voisin

Re: $25 Credit at Walmart - When is the credit applied?

I signd up for the $20 talk plan but the walmart associate ensured me it qualified for the $25 activation credit

Mayor / Maire

Re: $25 Credit at Walmart - When is the credit applied?

@Cartz, the associate was mistaken.  talk+text+data plans only.

Great Neighbour / Super Voisin

Re: $25 Credit at Walmart - When is the credit applied?

@Moderator_Team

Hi,

 

It's been well over 72 hours and I still havent see the $25 credit applied to my account.

 

Please advise.

 

Model Citizen / Citoyen Modèle

Re: $25 Credit at Walmart - When is the credit applied?

@mark777

You might get a faster response by directly PM the moderator.  Expect at least a 1-2 day wait for response.  

 

Here is instructions to contact moderator:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

Recommendation:  do not send multiple message to moderators.  Each new message will put you further down the job list.  

 

Or just send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.

Great Neighbour / Super Voisin

Re: $25 Credit at Walmart - When is the credit applied?

I also haven't received my $25 credit, I signed up at walmart on September 8th. 

Deputy Mayor / Adjoint au Maire

Re: $25 Credit at Walmart - When is the credit applied?

@kneip, Did the plan you signed up for include talk, text and data?  If not, you would not be eligible.  If you are eligible, and it doesn't show up by tomorrow, I would send a private message to the moderators and ask them to investigate.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

Great Neighbour / Super Voisin

Re: $25 Credit at Walmart - When is the credit applied?

Yes my plan has talk, text and data. Thanks for the info, I will follow your instructions. ☺

Town Hero / Héro de la Ville

Re: $25 Credit at Walmart - When is the credit applied?


@kneip wrote:

Yes my plan has talk, text and data. Thanks for the info, I will follow your instructions. ☺


The promo ended on the 6th. The other $25 is online activation only.

(sheepishly adding the disclaimer...at least I think so)

Moderator

Re: $25 Credit at Walmart - When is the credit applied?

Hi @kneip,

 

We've responded to your private message. Please check your inbox!

 

Cheers,

 

Syed

Great Citizen / Super Citoyen

Re: $25 Credit at Walmart - When is the credit applied?

for future interest's Walmart staff are not exactly fully informed on all the details so unless you have a screenshot or pamphlet, Ill always take their word with a grain of salt.

 

They are only 100% effective in giving out free sim's.