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0 usage of data

Ra2
Great Neighbour / Super Voisin

Why my phone is not using public mobile data? My phone is using free wifi but not data plan. Why?

4 REPLIES 4

Ra2
Great Neighbour / Super Voisin

Thanks, KMG! I found how to fix APN from google. Thanks to your suggestion. 👍

 

Anonymous
Not applicable

@Ra2 wrote:

Why my phone is not using public mobile data? My phone is using free wifi but not data plan. Why?


And do you have a data plan and is your data setting on?

Y'know the obvious questions like..."is it plugged in?" 🙂

There's a search bar above here too. Type in - apn settings - and you'll find all kinds of useful information.

Ra2
Great Neighbour / Super Voisin

Thanks! I am using Risio. I know nothing about APN settings. Can you walk me through the process?

 

KMG
Deputy Mayor / Adjoint au Maire

What type of phone are you using?  Have you configured your APN settings?

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