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raghu
Great Citizen / Super Citoyen

This should be a feature to keep Sim and phone number active

13 Comments
NDesai
Oracle
Oracle
You can already keep your sim and number valid for upto 90 days without paying anything. Not sure what you are suggesting.
raghu
Great Citizen / Super Citoyen

You say one can keep sim and number active for 90 days how can one do that

SD08
Retired Oracle / Oracle Retraité

@raghu

When a plan expires (not renewed or failed payment), the account and associated phone number can remain in an expired/suspended status for up to 90 days.  In other words, the customer still has control of the account and phone number during that time, without active service.  If not reactivated within 90 days, the account is deleted and the phone number is lost. 

raghu
Great Citizen / Super Citoyen

I got a mail from the moderator she can keep in suspend status till Nov 21- March 23. For your information

Thanks Raghu

raghu
Great Citizen / Super Citoyen

What happens if more than 60 days the other option shown above does not feature as available to common users

Mana
Mayor / Maire

,

Michael77
Deputy Mayor / Adjoint au Maire

This can be done as per @NDesai's advice. 

stonechucker
Mayor / Maire

Currently, if you don’t care about losing your current plan, you can actually hold the phone number up to 180 days, by changing to the 90 day txt only plan.  

 

The service would technically be available for the first 90 days, but the next 90 it could sit inactive if AutoPay is removed, and available balance is below the cost of the then current plan.

 

 

SD08
Retired Oracle / Oracle Retraité

@stonechucker

Why not let the plan expire for 90 days first, buy 30 day texting plan for $20, then let it expire for another 90 days?  That would retain control of the number for up to 210 days, and it would be cheaper than 90-day texting, which is $55.

 

**Note to OP:  Plan changes on an expired account must be done by a moderator, so don't actually wait until the 90th day to reactivate.  Give yourself some margin against unforeseen snags.**

raghu
Great Citizen / Super Citoyen

That should work when you travelling is it not?

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