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pckku
Great Citizen / Super Citoyen

 I noticed that when you select 30 days plan with Province Wide, Unlimited Text and no Data, the Plans fees is displayed as $42 - (-$39)  = $82.  Please fix the error.

4 Comments
pckku
Great Citizen / Super Citoyen

PM Plans fees.jpg

Shazia_K
Retraité / Retired
Retraité / Retired

@pckku

Thank for you flagging this to us, 

I'll have someone look into this right away! 

We will keep you guys posted. 

Cheers, 

Shazia

paulie
Model Citizen / Citoyen Modèle

Two minus's make a postive.  So the calculation is technically correct. But there should only be one minus?  

 

Hard to decipher what desired result actually should be though.  I think the $39 discount is too steep as well.

SD08
Retired Oracle / Oracle Retraité

@pckku, nice catch.

 

Unless there's been further changes, this is how the regular 30-day Talk+Text plan should properly appear:

PM30DayTalkTextPlan.jpg


Here's how I reproduced the error and how I found the correct pricing for the 30-day provincial talk + international text plan:
If you start with a freshly loaded plans page and immediately select the 30-day talk+text plan, you get the incorrect $81.
If you start with any other plan length, then go back to the 30-day plan, it shows the correct $37.

 

Maybe PM hasn't fixed this yet because when they play around with the options, they eventually find the right price and think there is no problem?  But the problem persists when a fresh page is loaded and the 30-day plan is the first selection. Let's have the PM team take another look at it with this information in hand.  @Shazia_K