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Ron_A
Great Neighbour / Super Voisin
Status: Brand new

For those of us who have more than family member or more than one phone on Public Mobile, it would be helpful if the account's phone number was displayed boldly on the Overview page (or on all the pages) in the SelfServe account. 

 

The only phone number that currently displays in SelfServe (that I could find) is the "alternate" phone number (which can cause momentary confusion -- if you just glance at the page it can make you think you are logged in to the wrong account) .

6 Comments
NDesai
Oracle
Oracle

Pretty sure somewhere it displays our number.

kav2001c
Mayor / Maire

Phone number is displayed, but I agree it is not exactly obvious when you log in

 

Ron_A
Great Neighbour / Super Voisin

You're right.  I found the number in the Plan and Add-ons tab on the Plan, Add-on Usage, and Usage History pages.

 

It would be useful if it showed in large bold text on some of the other pages.

Brad
New in Town / Nouveau en Ville

Honestly I think this is a great idea. When I look at the My Account screen I see a dropdown for account number. 

I for one don't think of my phones by thier account number. If they simply changed this dropdown to Phone# or almalgamated the two in the box I think it would solve all those problems.

 

Right now I only have 1 phone on PM so that isnt a problem but just a suggestion for possible implementation.

daredogg
Mayor / Maire

I like it! Heart

 

There's no reason why our phone numbers shouldn't appear right on Overview tab when you log into self-serve. I think @Ron_A just wants to make sure he's in the right account, and he's right, who knows their account number more than they know their phone number?  I sure don't.

 

It would be great if My Phone Number would appear right under the Account Status line!

PaladinPhil
Good Citizen / Bon Citoyen

I was thinking the same thing myself.  Seeing your attached phone number right in overview would make things easier all the way around.  Have a couple friends that had to call another phone to figure out their phone number quickly.

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