cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Great Neighbour / Super Voisin

using data way too fast....

I'm 5 days into the new month and already at 75% of data.  This happened last month too, and I've only been with public mobile these 2 months.  My previous carrier I rarely went up to even 3GB per month and now I'm using over 3 in the first 5 days?  I'm looking at useage and it doesn't make sense. I have my data turned off except for wifi (which I never ever had to do with previous carrier) and still .... what is happening?  I have an iphone.  Thank you for your help.

Tags (1)
Highlighted
Model Citizen / Citoyen Modèle

Re: using data way too fast....


@d_hawkes wrote:

I'm 5 days into the new month and already at 75% of data.  This happened last month too, and I've only been with public mobile these 2 months.  My previous carrier I rarely went up to even 3GB per month and now I'm using over 3 in the first 5 days?  I'm looking at useage and it doesn't make sense. I have my data turned off except for wifi (which I never ever had to do with previous carrier) and still .... what is happening?  I have an iphone.  Thank you for your help.


@d_hawkes If you use iMessage a lot, it can be the reason. You need to change its settings to use SMS rather than data.

Highlighted
Mayor / Maire

Re: using data way too fast....

Highlighted
Model Citizen / Citoyen Modèle

Re: using data way too fast....


@d_hawkes wrote:

I'm 5 days into the new month and already at 75% of data.  This happened last month too, and I've only been with public mobile these 2 months.  My previous carrier I rarely went up to even 3GB per month and now I'm using over 3 in the first 5 days?  I'm looking at useage and it doesn't make sense. I have my data turned off except for wifi (which I never ever had to do with previous carrier) and still .... what is happening?  I have an iphone.  Thank you for your help.


Review this

Highlighted
DOA
Model Citizen / Citoyen Modèle

Re: using data way too fast....

First thing to do is discover which apps are burning through your data.

 

Settings > Cellular or Settings > Mobile Data

 

and scroll down the list.

Highlighted
Oracle

Re: using data way too fast....

Do you have wifi data assist on?

Highlighted
Town Hero / Héro de la Ville

Re: using data way too fast....

Check to see which apps consume the most data and delete the ones that really aren't used much or needed. Have useful apps update themselves only on Wifi.

Highlighted
Great Neighbour / Super Voisin

Re: using data way too fast....

I did change the settings for imessage. It's weird because with my previous carrier I never got even close to 3gb each month. I haven't changed any habits for my use and yet with PM I'm at nearly 5gb in 5 days?  If this keeps up I'll have to switch back. For 2 months now I've had to turn my data off for nearly the full month.  Frustrating.  Thanks for the advice.