02-03-2020 05:35 PM - edited 01-05-2022 09:19 AM
Does unlimited Canada wide calling include long distance or do I need to purchase the long distance add-on?
Solved! Go to Solution.
11-13-2021 09:59 AM
@Brunts : Are you straight dialing or using a contact? Would you be willing to share the first 6 digits of the number?
11-13-2021 09:55 AM
Yes we checked the number is not long distance. I am doing some troubleshooting on the phone.
11-13-2021 09:52 AM
@Brunts : Are you dialing with the 1 in front? Are you sure it's a Canadian number (and that you don't have any non-Canada add-ons)?
11-13-2021 09:47 AM
We have Canada wide unlimited calling but it is telling us we are out of minutes?? Any thoughts?
02-03-2020 07:58 PM
I'd suggeting going forward to simply prefix all your contacts with +1 before the actual number when you save them in your contact list.
ie, +1.xxx.xxx.xxxx
02-03-2020 05:39 PM
Thanks for choosing my response as the solution @davhug . Glad that we could help you . Have a great week .Welcome to PM.
02-03-2020 05:36 PM
@davhug it includes long distance. Just dial 1 in front of the number.
@davhug wrote:Does unlimited Canada wide calling include long distance or do I need to purchase the long distance add-on?
No need for a LD add-on. You can call anywhere in Canada as long as you're in Canada.
You only need any add-ons for calling the US or several other countries.
