@Dadzilla wrote:
Hello, I logged in one day and my $0 Holiday Giveaway: 2GB add-on had disappeared. My family members were not affected and they had the same plans and add on, so I was confused on why I lost it. I was wondering if anyone could help me with this?
Did you change plans or otherwise "break" the fine print you agreed to for that promo? I'm guessing "no" for a giveaway, but regardless thought it be good to check! 🙂
If you didn't use up that 2gb data allotment, you'll need to reach out to a Moderator. The best way is to open a ticket via the SIMon chatbot (click on the chat bubble, lower-right corner) and authenticate yourself to link your account. Otherwise, you can also message them directly here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage/tab/compose/note-to-user-id/22...
