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Great Neighbour / Super Voisin

switching phone numbers

I have two phone lines with public mobile. both are under my name. I recently upgraded a plan with a data upgrade offer. I just realized I upgraded the wrong phone. the offer isnt available anymore. is there a way to switch phone numbers within public mobile accounts? 


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Re: switching phone numbers


@Theform2012 wrote:

I have two phone lines with public mobile. both are under my name. I recently upgraded a plan with a data upgrade offer. I just realized I upgraded the wrong phone. the offer isnt available anymore. is there a way to switch phone numbers within public mobile accounts? 


Sorry, but Public Mobile will not switch plans/phone number between accounts.

View solution in original post


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Mayor / Maire

Re: switching phone numbers

No, not within self serve anyway. You could contact a moderator and see if they will adjust the accounts to reflect the proper plans.

 

That being said, if you signed up for a NEW account to get the bonus, you will have no luck converting an existing plan to a NEW plan under these conditions.

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Mayor / Maire

Re: switching phone numbers


@Theform2012 wrote:

I have two phone lines with public mobile. both are under my name. I recently upgraded a plan with a data upgrade offer. I just realized I upgraded the wrong phone. the offer isnt available anymore. is there a way to switch phone numbers within public mobile accounts? 


@Theform2012  Do you use both phones or is there two people with phone numbers linked to them? You could swap SIM cards.

Highlighted

Re: switching phone numbers


@Theform2012 wrote:

I have two phone lines with public mobile. both are under my name. I recently upgraded a plan with a data upgrade offer. I just realized I upgraded the wrong phone. the offer isnt available anymore. is there a way to switch phone numbers within public mobile accounts? 


Sorry, but Public Mobile will not switch plans/phone number between accounts.

View solution in original post