07-14-2019 11:02 PM - edited 01-05-2022 05:53 AM
My son and I entered the U.S. today without having bought any U.S. add ons. He got a text and noticed that both our phones say we are on the T-mobile network. He's been able to send and receive texts tonight. (I haven't tried on my phone.)
We both have autopay on my credit card. He has no balance in his account and I have $10.
I've seen over and over on PM that there are no surprise charges and there is no way to go over on data or texts because they'll just stop working.
Should I let him enjoy this texting as long as it lasts, or is my credit card going to be charged some crazy fees for his totally unnecessary conversations with friends in Canada?
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07-15-2019 03:09 PM
@bhavpate4 wrote:you should not be charged as it is prepaid and it only goes up to what you have on limit unlike post paid account you will be charged. it is also normal for you to get message that it is connected to foreign network which is common for all carrier. even if you are charged it wont go above your limit plus you cant call unless you add on .
enjoy!!
The limit for usage charges is $0. There shouldn't be any uncertaintly here. There will be no charge.
07-15-2019 10:28 AM
@cjcookcross, there is an option via that text message to connect via phone (possibly via *611), and have the IVR allow for an addon to be applied if the PIN is known, and the credit card is registered. This is what *may* have happened on your son's phone.
07-14-2019 11:09 PM - edited 07-14-2019 11:18 PM
@cjcookcross wrote:My son and I entered the U.S. today without having bought any U.S. add ons. He got a text and noticed that both our phones say we are on the T-mobile network. He's been able to send and receive texts tonight. (I haven't tried on my phone.)
We both have autopay on my credit card. He has no balance in his account and I have $10.
I've seen over and over on PM that there are no surprise charges and there is no way to go over on data or texts because they'll just stop working.
Should I let him enjoy this texting as long as it lasts, or is my credit card going to be charged some crazy fees for his totally unnecessary conversations with friends in Canada?
@cjcookcross Let him enjoy it. With Public Mobile if something that you haven't paid for works it's called a bonus.
07-14-2019 11:08 PM
Public Mobile is a prepaid service, so there are no overage charges! DON'T WORRY about a thing.
07-14-2019 11:08 PM
you should not be charged as it is prepaid and it only goes up to what you have on limit unlike post paid account you will be charged. it is also normal for you to get message that it is connected to foreign network which is common for all carrier. even if you are charged it wont go above your limit plus you cant call unless you add on .
enjoy!!
07-14-2019 11:08 PM
Most PM customers will receive texts at no cost in the US. Usually, unable to send texts without roaming packages.
No overages or surprise charge with PM, so enjoy the free texting for now.
07-14-2019 11:04 PM - edited 07-14-2019 11:06 PM
@cjcookcross wrote:My son and I entered the U.S. today without having bought any U.S. add ons. He got a text and noticed that both our phones say we are on the T-mobile network. He's been able to send and receive texts tonight. (I haven't tried on my phone.)
We both have autopay on my credit card. He has no balance in his account and I have $10.
I've seen over and over on PM that there are no surprise charges and there is no way to go over on data or texts because they'll just stop working.
Should I let him enjoy this texting as long as it lasts, or is my credit card going to be charged some crazy fees for his totally unnecessary conversations with friends in Canada?
You or him won't be charged anything more than you already have. Enjoy it while it's there. !
I've heard of recieveing texts while there but never send as well. Maybe he's sending iMessage with wifi.