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Great Citizen / Super Citoyen

plan change

I already do a plan change on my next renewal. but when I check the rewards section, it still shows my estimate cost for the old plan. Just afraid it is working properly when do a future date plan change. Does anyone had change the plan successfully when change in the next cycle?

Town Hero / Héro de la Ville

Re: plan change


@jinwei wrote:

I already do a plan change on my next renewal. but when I check the rewards section, it still shows my estimate cost for the old plan. Just afraid it is working properly when do a future date plan change. Does anyone had change the plan successfully when change in the next cycle?


Your plan change will not be updated until your next renewal date. This may be why the "My Rewards" screen calculation is still using the cost of your old plan.

 

I did a plan change from a $45 plan to a $40 plan on renewal date two cycles ago.  Everything went through without any problem.