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outgoing and data

pradeep
Great Neighbour / Super Voisin

hi my plan is active 40 monthly and i have us roaming add onn and data but i cannot make calls or use internet

2 REPLIES 2

Thanks for choosing my response as the solution @pradeep . Enjoy your trip. 

gblackma
Mayor / Maire

@pradeep did you enable roaming and restart your phone in the US?  Try manually selecting at&t as your network and restarting your phone if the first suggestion doesn't  work. Also did you purchase 2 or more voice add ons ? If you did, you have to contact a moderator and ask them to remobe The extras. 

Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon . Type moderator and follow the prompts to get to one.  (CLICK on account specific question and human and submit a ticket )


@pradeep wrote:

hi my plan is active 40 monthly and i have us roaming add onn and data but i cannot make calls or use internet


 

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