12-10-2019 01:34 PM - edited 01-05-2022 08:28 AM
12-11-2019 02:37 PM
@denali It may be a bad connection, but you can restarted the phone and took out the SIM card and tried it in another phone see it was got the same issues? Or you can send a private message to the Moderators.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-10-2019 01:37 PM
@denali, have you checked the self serve account to make sure that it is showing active status? Try rebooting the phone or using the SIM in an alternate phone.