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Good Citizen / Bon Citoyen

Re: asus zenfone 3 laser z01bdc data useage problem

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Mayor / Maire

Re: asus zenfone 3 laser z01bdc data useage problem


@smarsden wrote:

 


Well yeah according to that gishan site that appears to be all correct.

You restarted the phone right?

Maybe try the PM SIM in the other slot.

Then some other tests and fiddling can be tried. The phone should work.

Good Citizen / Bon Citoyen

Re: asus zenfone 3 laser z01bdc data useage problem

i've tried everything at this point,its either the sim card or public mobile itself is my best guess

Mayor / Maire

Re: asus zenfone 3 laser z01bdc data useage problem


@smarsden wrote:

i've tried everything at this point,its either the sim card or public mobile itself is my best guess


If you're willing to try things...

remove the /mb from that alias line. Restart.

Were those images in order? I'm wondering about that top enable APN.

Did you try the other slot?

You DO have data in your plan and haven't used it all right Smiley Happy ?

Good Citizen / Bon Citoyen

Re: asus zenfone 3 laser z01bdc data useage problem

yes,i have 449mb left for the rest of the month and yes i tried the other sim slot and yes i tried removing the mb from the alias,and yes i tried restarting.none of it is making the data work

Mayor / Maire

Re: asus zenfone 3 laser z01bdc data useage problem


@smarsden wrote:

yes,i have 449mb left for the rest of the month and yes i tried the other sim slot and yes i tried removing the mb from the alias,and yes i tried restarting.none of it is making the data work


What options are available in Authentication Type and APN Type?

 

Edit: maybe try instead of the ip address... mmscproxy.mobility.ca and then MMS port 8799

Do you have settings for mvno type and mvno value?

That APN type maybe try...  default,mms,supl  <- no spaces

Mayor / Maire

Re: asus zenfone 3 laser z01bdc data useage problem


@smarsden wrote:

welp updated the apn settings and did a network reset,still no data,so it looks like my phone doesn't support data through public mobile,guess its time to look for a new plan or another service provider,thanks for the help though everyone


@smarsden  You phone definetely supports the Publi Mobile for voice and data. Dial *#*#4636#*#* under phone information what is listed under voice, data and preferred network?

 

Edit: Also set APN Type  to  default,mms,agps,supl,fota,hipri

 

Edit: Restart your phone.

Good Citizen / Bon Citoyen

Re: asus zenfone 3 laser z01bdc data useage problem

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Good Citizen / Bon Citoyen

Re: asus zenfone 3 laser z01bdc data useage problem

also tried setting up the apn type as recommended,no luck

Mayor / Maire

Re: asus zenfone 3 laser z01bdc data useage problem


@smarsden wrote:

also tried setting up the apn type as recommended,no luck


@smarsden  The problem is that Data service is disconnected. Change the preferred network in settings network & internet to LTE/WCDMA/Auto

 

Go into APN Names and manually select Public Mobile. Also switch the SIM card the other tray. Set the APN type to default,MMS. Restart your phone. What happens.