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margita_r101
Great Neighbour / Super Voisin

I have purchased add ons for long distance but I can't use it ...Why??

2 REPLIES 2

srlawren
Retired Oracle / Oracle Retraité

@margita_r101 in addition to @popping's reply, does your plan include Talk?


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popping
Retired Oracle / Oracle Retraité

@margita_r101 wrote:

I have purchased add ons for long distance but I can't use it ...Why??


Buying add-on is a 2 steps process.  First step is putting fund in your account.  Second step is using the same screen to use the available fund to purchase the add-on.

 

What is the available fund on your account?

If the available fund is the same amount of the cost of you minutes add-on, you had completed the first step.  Use the same interface again to purchase the add-on.

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