05-11-2021 02:50 PM - edited 01-06-2022 02:02 AM
I did add-on for my data because I run out my date this month, so how long I can use my add on date after I added it?
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05-11-2021 06:37 PM
@haotian wrote:do you know how to do it? thanks
@haotian Presumably, you're asking how to add and add-on?
To purchase Add-Ons using your Self-Serve account, follow these steps:
05-11-2021 02:59 PM
@haotian wrote:I did add-on for my data because I run out my date this month, so how long I can use my add on date after I added it?
@haotian You add on data is available as soon as you buy it. Make sure you have completed the purchase as outlined by @hTideGnow . It lasts indefinitely, valid until it is all gone. Your monthly data allotment gets used first each month.
05-11-2021 02:58 PM
do you know how to do it? thanks
05-11-2021 02:52 PM - edited 05-11-2021 02:54 PM
@haotian Just a reminder it is a 2 steps process to buy add-on. First load enough money onto your account, the amount of the addon. Once you added the money, then you should see that amount as Available Fund.
Then you can go and actually buy the data add-on. They will use the amount in Available Fund for the purchase. Once it is done, reboot your phone and it should be all good.
The add-on data has no expiry date. It will kick in whenever your "regulrar/monthly" data are used up. When they next cycle comes, they will take it from the regular data again first
05-11-2021 02:51 PM - edited 05-11-2021 02:52 PM
@haotian wrote:I did add-on for my data because I run out my date this month, so how long I can use my add on date after I added it?
The data will roll over to each cycle until consumed. Your plan data will always be used up first before your add on data.