05-14-2018 09:23 AM - edited 01-04-2022 04:17 PM
05-14-2018 02:07 PM
@Aadkilleen79, I'm sorry to read about this issue. Please check your inbox, I just sent you a private message.
Thank you 🙂
05-14-2018 10:37 AM
You can also ask the moderators to renew your plan early which may work out cheaper than adding a data add on..
05-14-2018 09:36 AM
I recommend you send a private message to the moderator team and ask them to investigate. include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
How long until a moderator replies?:
How can I view my private messages between myself and a Community Moderator?
05-14-2018 09:28 AM
It sounds like you have changed your plan completely, rather than adding a data addon.
You'll need to message the @CS_Agent