04-19-2018 02:41 PM - edited 01-04-2022 04:07 PM
Hi,
A few weeks ago I received a notification on my phone saying I have 1 voicemail. The weird thing is I have a data-only plan (using voip for talk+sms), so I don't understand how anyone could leave me a message (I didn't even know what my phone number was before receiving this).
The annoying thing is I have a permanent "New voicemail" notification on my lock screen.
- I looked online for a way to disable voicemail notifications completely on Android, but was unable to find anything
- I can't access voicemail from my phone (when I try accessing it the voice only says "sorry, talk is not included in your plan")
- I can't access voicemail from another phone because that requires setuping a voicemail password, which can only be done from my phone (see above)
Currently my only idea would be to add voice for 1 month, delete the message, then switch back to data-only. Any other ideas?
Solved! Go to Solution.
04-27-2018 10:16 AM - edited 04-27-2018 10:16 AM
Thanks, that worked 🙂
Message was actually empty -_-
04-19-2018 03:48 PM
@Someone_here wrote:Weird thing! Probably spam message...
@philippevk wrote:
- I can't access voicemail from another phone because that requires setuping a voicemail password, which can only be done from my phone (see above)
You may want to try this : in your selfserve account, click "Plan and Add-Ons" > "Reset Voicemail Password".
If it still doesn't work, try private messaging @CS_Agent and see if they can help you!
Latter part is correct: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/access-voicemail-with-no-voice-plan/m-p...
04-19-2018 03:22 PM
Weird thing! Probably spam message...
@philippevk wrote:
- I can't access voicemail from another phone because that requires setuping a voicemail password, which can only be done from my phone (see above)
You may want to try this : in your selfserve account, click "Plan and Add-Ons" > "Reset Voicemail Password".
If it still doesn't work, try private messaging @CS_Agent and see if they can help you!