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Model Citizen / Citoyen Modèle

about the plan

For the 10$ plan, if run out 50 mins and 50 texts, the service will be suspanded or still able to receive the incoming call and incoming texts?

FBR
Good Citizen / Bon Citoyen

Re: about the plan


@missorange wrote:

For the 10$ plan, if run out 50 mins and 50 texts, the service will be suspanded or still able to receive the incoming call and incoming texts?


@missorange you will only get incoming texts, no incoming or outgoing calls. In fact, people may not even be able to leave voicemail for you (someone please confirm this)

 

The cheapest way to combat this is to add a 200 or 400 minute add-on, which never expires until it runs out.

Model Citizen / Citoyen Modèle

Re: about the plan

I see, as long as not running out the mins, still have the service active.

FBR
Good Citizen / Bon Citoyen

Re: about the plan


@missorange wrote:

I see, as long as not running out the mins, still have the service active.


@missorange even if you run out of minutes your account will still be active. It only gets suspended if you didn't use autopay and forget to pay within 80+ days or thereabouts.

Deputy Mayor / Adjoint au Maire

Re: about the plan

@missorange, as @FBR mentioned you'll still be able to get incoming texts because that is unlimited.  However you won;t be able to make and receive any calls, and you won;t be able to send any texts.  Also, people won;t be able to leave you any messages because technically voicemail messages does use up your call minutes, I recommend you tell people not to leave you long voicemail messages.

 

And as @FBR  mentioned when you run out of minutes your account is not suspended, suspension only occurs when you don;t pay your account.  If you run out of minutes, just go to your add-ons and add more minutes, I did that for my dad one month and the additional minutes got added to his account within a couple minutes of paying for the feature.

Mayor / Maire

Re: about the plan


@dna2016 wrote:

 

Also, people won;t be able to leave you any messages because technically voicemail messages does use up your call minutes, I recommend you tell people not to leave you long voicemail messages.

 


Not actually correct. Using the handset to listen to voicemails, yes, because that's like making a call. People leaving voicemails, no. Calling in to your voicemail from another phone, no. It's all about airtime on the actual handset.

Mayor / Maire

Re: about the plan


@z10user4 wrote:

@dna2016 wrote:

 

Also, people won;t be able to leave you any messages because technically voicemail messages does use up your call minutes, I recommend you tell people not to leave you long voicemail messages.

 


Not actually correct. Using the handset to listen to voicemails, yes, because that's like making a call. People leaving voicemails, no. Calling in to your voicemail from another phone, no. It's all about airtime on the actual handset.


You are 100% correct, @z10user4 


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Model Citizen / Citoyen Modèle

Re: about the plan

@z10user4 , I see you saying the same thing with above, why you saying not actually correct. both making call and receiving call, no, checking from the voicemail from other phone, no.

Mayor / Maire

Re: about the plan


@missorange wrote:

@z10user4 , I see you saying the same thing with above, why you saying not actually correct. both making call and receiving call, no, checking from the voicemail from other phone, no.


 @missorange 

I was correcting a part of a previous post.

Minutes get used when you make and receive calls.

Calling the voicemail from the phone itself uses minutes as it's the same as making a call.

People calling in to your number and leaving a message don't use the minutes which is also the same as you calling your number (edit: from a different phone) and then pressing * to get in to your voicemail...no minutes.

Model Citizen / Citoyen Modèle

Re: about the plan

@z10user4 , it means if run out the mins and texts, still can receving the incoming texts, but no outgoing texts. Cannot make or receive the incoming and outgoing call, but still can receive the voicemail from the other phone (if the message is not long enough)