Why everytime i add a plan, why is my incoming & outgoing calls not working?

[Manasi2019]

i just just rechatged of 35$ and my incoming nad outgoing service are not working. also the internet doesnt work properly. i am just able to open maps. not even a single whatsaap msgs goes. 

i need to talk to a representative today.

[PAULRANG18]

You should get in touch with a moderator who can solve this issue. Click on circled question mark, bottom right, and follow instructions.

[geopublic]

@Manasi2019 

[totalUser]

Do you have reactivate button when you login?

Thanks

[GinYVR]

@Manasi2019Public Mobile doesn't have call centers, the only way you can contact the moderators is by clicking on the ? in the lower right hand corner and chat with SIMon. Unfortunately it is the way it is.

[YVR]

How long does the issue last?  

You can try pressing the lost phone / found phone button.  Power you phone down before an turn in it after to see if that helps

[Manasi2019]

yes.. obviously. and there's balance too

[YVR]

Hello, are you recharging before your 30 day cycle?