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Good Citizen / Bon Citoyen

Re: Where is free 5GB Add-on bonus ?


@TheHarries3 wrote:

Mine appeared this morning in the account!


 A moderator helped to add the bonus in my account this morning.

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Great Neighbour / Super Voisin

Re: Where is free 5GB Add-on bonus ?

Mine took a few days before showing up 

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Great Neighbour / Super Voisin

Re: Where is free 5GB Add-on bonus ?

Hello I am a new customer and I set up my account online on June 1st. I don't see the 5gb add-on on my account.  Thanks for your help

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Mayor / Maire

Re: Where is free 5GB Add-on bonus ?


@pmdillon wrote:

Hello I am a new customer and I set up my account online on June 1st. I don't see the 5gb add-on on my account.  Thanks for your help


The promo was about *buying* the SIM online on June 1. Not just activating.

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Great Neighbour / Super Voisin

Re: Where is free 5GB Add-on bonus ?

Ahh that sucks,  the woman at the kiosk told me it was online only and then sold me the sim card and told me to activate it online, which I did on June 1st

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Mayor / Maire

Re: Where is free 5GB Add-on bonus ?

@z10user4 is correct you had to order sim online you would have received an email saying you where elgible when you ordered your sim

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