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When you have data from a monthly plan and a one-time add-on, which one gets used up first?

axk165
Good Citizen / Bon Citoyen

Hello all,

 

I registered and activated my Public Mobile account with a plan that includes 1GB of data per month.  In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th.  When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?

 

Thanks in advance.

4 REPLIES 4

geopublic
Mayor / Maire

@axk165 wrote:

Hello all,

 

I registered and activated my Public Mobile account with a plan that includes 1GB of data per month.  In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th.  When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?

 

Thanks in advance.


@axk165  The monthly data always gets used up first. The addon only kicks in when you don't have any monthly data left.

Dunkman
Oracle
Oracle

@axk165 

The data will come from your monthly plan first, then if that runs out, your one time add on data will be used.  


@axk165 wrote:

Hello all,

 

I registered and activated my Public Mobile account with a plan that includes 1GB of data per month.  In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th.  When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?

 

Thanks in advance.


The data in the base plan should always get used first.

Alex888
Mayor / Maire
@axk165 It will always use your monthly plan data first and roll over the addon data.
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