cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Retraité / Retired

What are the key features and menu options of Voicemail?

Voicemail offers the following key features:

 

  • Selectable Languages: English or French.
  • Greetings: One standard greeting, one personal greeting (60 seconds max.), one extended absence greeting (60 seconds max.).
  • Message Storage: Room to store up to 10 messages (5 min/message) for 10 days, and the ability to recover deleted messages, mark messages as private, urgent or anonymous, have time stamp, playback control and save messages over again.
  • Voice Messaging: Send, reply and forward voice messages.

Voice Mail Menu

  

Step 15.1.PNG

 

Review Voice Messages (while reviewing messages)

 

Step 15.2.PNG

 

Play Messages (after reviewing messages)

 

Step 15.3.PNG

  

Send Voice Messages

 

Step 15.4.PNG

  

Personal Options

 

Step 15.5.PNG

 

 

Highlighted
Good Citizen / Bon Citoyen

Re: What are the key features and menu options of Voicemail?

This is old. Can someone please update

Highlighted
Great Neighbour / Super Voisin

Re: What are the key features and menu options of Voicemail?

I'd also like to see an updated list.  In particular, what is "automatic playback" vs "normal playback"?

Highlighted
Retired Oracle / Oracle Retraité

Re: What are the key features and menu options of Voicemail?

@borisj with automated, you call in, it says "you have 3 new messages" and then immediately says "first new message" and start playing it.  With manual you hear "you have 3 new messages" followed by "to listen, press 1, for personal options, press 2, ....etc."


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Highlighted
Great Neighbour / Super Voisin

Re: What are the key features and menu options of Voicemail?

Ah, got it. Thanks!
Highlighted
Deputy Mayor / Adjoint au Maire

Re: What are the key features and menu options of Voicemail?

@floorit@borisj

TELUS Voicemail Quick Reference Guide: click here
TELUS Voicemail User Guide: click here

Need Help? Let's chat.