Unable to receive Text messages

[lornebeaton]

I currently returned to Canada from the US and I'm unable to receive text messages.  Any suggestions?

Thanks,

Lorne

[computergeek541]

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@sdcaron wrote:

Hi Lorne,

I had exactly same issue few weeks ago. 

You have to change preferred network type.

Go to settings, networks & internet, mobile network, preferred network type and then pick beteween 2G, 3G or LTE. Pick the recommended one. 

This fixed my isseu.

Hope it's works for you too.

Sylvia

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This message thread doesn't have anything to do with a phone settings issues.  The issue presented relates to a know bug in the Public Mobile systems that caues incoming text messaging to stop working.

[sdcaron]

Hi Lorne,

I had exactly same issue few weeks ago. 

You have to change preferred network type.

Go to settings, networks & internet, mobile network, preferred network type and then pick beteween 2G, 3G or LTE. Pick the recommended one. 

This fixed my isseu.

Hope it's works for you too.

Sylvia

[dabr · Accepted solution]

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@lornebeaton wrote:

I currently returned to Canada from the US and I'm unable to receive text messages.  Any suggestions?

Thanks,

Lorne

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That's a glitch in the PM system. It can take upto a day for your texting to start working once you've used the US roaming and returned to Canada.