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Mayor / Maire

Re: US Roaming


@Rache115 wrote:

I’m back from the USA and had purchased a 20 data only plan while I was there (it didn’t really work at all... only for my Disneyland app) I’m home now in Canada and can’t get my messages to work on fb and I just got a message saying I’ve used 95% of my USA roaming but I’ve been back 2 days and turned my roaming off..... suggestions?? 


 @Rache115:

What is your Public Mobile plan?

Is it active?

What exact day did you buy the roaming add-on?

Can you do all the ins and outs and internet of whatever your plan is?

Have you restarted your phone?

Mayor / Maire

Re: US Roaming

@Rache115 the message that you've used up the data just means that your 10 days are about to end.  Nothing to worry about there.  However, you should not be prevented from getting your data now at home.  If a reboot of the phone doesn't fix it, then you may need to check that your APN settings are still correct.


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Good Citizen / Bon Citoyen

Re: US Roaming

$40 with 4.5 gigs anytime minutes text etc and yes I’ve restarted the phone and bought the plan on the 16th when I went to the USA 

Good Citizen / Bon Citoyen

Re: US Roaming

What is APN? Sorry 😐 

Mayor / Maire

Re: US Roaming

@Rache115, APN stands for Acces Pont Name.  Basically it is the grouping of settings used by your phone to connect to the provider's network.

 

You can find the propper settings at the following site:

https://apn-canada.gishan.net/

 

If you need more info on changing/setting your APN settings, please indicate the type of phone you have.

 

Good Citizen / Bon Citoyen

Re: US Roaming

Before a recent trip into Maine, Bangor area, I purchased add-on for data, text and phone. The area where I stayed had limited service(Hermon) but even in Bangor with super service the data service (with TMobile) was far less than stellar, actually got online 3 different times while in service and got booted each time. Texting was ok but spotty, think next time I'll buy a local sim and plan as I've done in the past

Great Citizen / Super Citoyen

Re: US Roaming

Will my plan till come if I am in the USA th sat 

Mayor / Maire

Re: US Roaming


@Muldersarah7989 wrote:

Will my plan till come if I am in the USA th sat 


@Muldersarah7989 hi there.  I would love to try to answer your question but unfortunately it's not clear to me what you are asking.  Would you be able to re-state your question a little clearer?


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Great Citizen / Super Citoyen

Re: US Roaming

Will my plan rewn in the usa

Town Hero / Héro de la Ville

Re: US Roaming


@Muldersarah7989 wrote:

Will my plan rewn in the usa


I don't see any reason why it wouldn't. The plan itself would renew using the PM Servers I would think.