06-29-2019 10:37 PM - edited 01-05-2022 05:39 AM
06-30-2019 01:06 AM
@Alenaradzevich Good that you find out the correct information. Have fun in Alaska!
06-30-2019 01:02 AM
@Alenaradzevich Sometimes apps will run in background even you have not turned on data. Here the advice from moderator:
In order for you to have more control over you data usage, we recommend turning off data when is not needed. Also disabling Wi-Fi assist (for iPhone) or Smart network switch (for Android) to avoid the phone connects and jumps automatically from Wi-Fi to data.
It is also recommended to restrict background data to avoid that applications connect automatically to your data and make small updates as soon as you turn it on.
You may consider monitoring your data from the setting of your phone if you have an android (settings-data- set data limit – enter your billing cycle- your data allotment so the phones gives you a breakdown per app) .
You may also consider getting a third party application that will give you a breakdown of the usage per app, so you know what application is using your data or if it is the operating system of your phone.
06-29-2019 10:53 PM
I figured it out! I was getting confused with my own data usage versus the add on usage.
06-29-2019 10:49 PM
I purchased this add on: US Roaming - 1 GB Data (10-day). I’m in Alaska. Not too close to the border.
06-29-2019 10:46 PM
@Alenaradzevich if there is none showing it means you used it all up
06-29-2019 10:41 PM - edited 06-29-2019 10:41 PM
@Alenaradzevich hi are you saying you still have the full amount still showing?
06-29-2019 10:40 PM - edited 06-29-2019 10:43 PM
@AlenaradzevichWould you be able to post a screen shot? Which addon(s) did you buy? There is no single one that allows texts AND 1GB of data. Are you close to the border?