US Addon Bundle Missing from Menu

[yyzr]

Hey, 

Trying to purchase the $20 US Roaming bundle but it isn't showing up in the options. Anyone know how to add it in there? Thanks a lot.

[NDesai]

Looks like you purchased this add-on less than 10 days ago. It will show up again once 10 days period expires. 

[Anonymous]

first you have to go to your account to you sign in

on top of my account  not on community
and your first page you see

 my Data & Add-Ons   and  Click on     Purchase Add-ons

and choice what do you like to add on your account it's too easy

good luck 

[Dan]

Which plan do you have? Does your plan have data?

Are you sure you didn't buy it already? Which Add-ons are shown under My Add-ons on the Plan and Add-ons page?

Add-ons either don't appear for buying because your plan does not support them (such as you can't buy Talk add-on if your plan has no Talk feature) or because you've already bought that add-on.

[closng]

 Hi @yyzr,

The add-on shows up properly for me as well.

Have you purchased this add-on previously and used up the full 10 days already? That could be the reason why it is gone from your options. 

Could you try dialing 611 (or 1-855-4PUBLIC if outside of Canada) to see if you are able to purchase the add-on over the phone?

If the above does not work, I would send a message to the Moderators for help, using the below link (be sure to include your account number, phone number, e-mail, and pin):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[yyzr]

Yeah. It isn't showing up in mine. Only bundle that is showing up is Talk+text for $15

[JDT]

Do you mean the talk + text + 250MB data for 10 days?  It shows up as available in my self-serve.