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US Add On not working

Soundwave
Great Neighbour / Super Voisin

Hi,

I added US Talk/ text/ and data.. and yes, I saw it was a 2 step process and did both steps and it's not working at all. Please activate it or refund my money.

 

Super unimpressed

4 REPLIES 4

drohn
Great Neighbour / Super Voisin

I am having the same issue!

RossN
Mayor / Maire

@Soundwave I am assuming your in the states now? if so have you tried to manualy connect with one of the providers?

Alex888
Mayor / Maire

@SoundwaveTry restarting your phone, make sure roaming is enabled on your phone, and make sure your phone is not trying to connect to PM or Telus towers, look for T Mobile or AT&T towers.

surreyboz
Model Citizen / Citoyen Modèle

@Soundwave wrote:

Hi,

I added US Talk/ text/ and data.. and yes, I saw it was a 2 step process and did both steps and it's not working at all. Please activate it or refund my money.

 

Super unimpressed


So you bought a US Roaming add ons? If so they only work while you are in the US 

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