05-23-2018 01:24 AM - edited 01-04-2022 04:20 PM
Hi,
im currently on the 90 day plan = 6GB data / province wide calling / unlimited texting, for $120 for 90 days.
I see that the same plan has an additional 1.5gb. wondering how i can get that and if all my rewards would still work? can someone who works for public mobile manually do it for me? im afraid to change my plan to it and lose out on my rewards. thanks.
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05-23-2018 03:05 AM
@adamlaj77 wrote:also, it will only change when i'm up for payment in july...? too bad it cant change now, its the same plan.
All new plans are rewards eligible so no changes there. You can technically change your plan now, but you would have to pay upfront for the new plan and you would not receive any credits for unused plan.
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05-23-2018 01:51 AM
also, it will only change when i'm up for payment in july...? too bad it cant change now, its the same plan.
05-23-2018 01:47 AM
Thanks. Also, i see that they offer the same plan for $40/month. Not sure if i'd still get all my rewards?
05-23-2018 01:44 AM - edited 05-23-2018 01:45 AM
@adamlaj77 You can definitely make the change yourself form the self-serve account. What you need to do is login to your self-serve account and click on change plan. Select the plan you want and click on Change on next renewal button instead of change now. This will hold the plan for you, and the system will automatically change to it during your next renewal. About the rewards, do not worry, your rewards will stay as is.
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