Texts not coming to my phone

[peosteve]

I'm having intermittent texting issues. How do I let the mods know about this, so I can diagnose my issues?

[peosteve]

Thanks for the tip. I did that and will monitor my texting for issues! 

[Luddite]

@peosteve Something to try: 

• Go to Settings
• Then go to Mobile networks and select a network other than PM/Telus
• When you exit the menu the phone should lose the network.
• Repeat the process and select PM as your mobile network.

This procedure will force the update of the message centre number. 

[peosteve]

Yes, I have restated my phone. I've tried a different texting app, but since it's an intermittent issue  it's hard to be sure whether the app is the issue. 

Thanks! 

[closng]

Hi @peosteve,

Have you tried restarting your phone or tried using a different messaging app?

To send a message to the Moderators, click on the below link, be sure to include detailed desscription of your issue, your account number, phone number, name, e-mail and pin:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437