Text issues. Switched over from freedom but I can't text?

[Bennyarbour1]

I signed up for the 90 6gb plan but I can't text.  

Edit ive sent a message to one of the mods hopefully can be worked out

[Samianauman]

No problem
@Bennyarbour1

[Bennyarbour1]

Thank-you for the help! you've been super helpful lol

[Samianauman]

No worries they will fix it by tomorrow morning.

[Bennyarbour1]

lol it looks like i selcted no text after all. i've sent it to a mod, hopefully they can fix it so i can get the 6gb bonus and text messaging working as my kids love to drain my data haha 

@Shazia_K  thank-you

[Samianauman]

That's doesn't sound good check my other reply and contact mod.

[Bennyarbour1]

Hey I can make and receive calls . When I went to sent a text I got a message saying not part of my plan but I thought I had it selected it worked out to $120 for the 90 days 

[Samianauman]

Try rebooting your phone. What about incoming outgoing calls ? If you ported its takes 1 hour to 3 hours. But if its been over that time try rebooting phone also try your sim in other phone. If nothing help send a msg to mod

Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"