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Great Neighbour / Super Voisin

Some of my add-on features have turned off.

I use to have three way calling and call waiting but it is no longer working anymore. I haven't made any changes to my plan. I have missed a lot of calls due to this and it has been a huge inconvienience. Please help.

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Oracle

Re: Some of my add-on features have turned off.

@Lingam, the features you are referring to are still part of the calling function.  The knowledge base has not changed.  Have you changed phones or dialer app recently?

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...

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Mayor / Maire

Re: Some of my add-on features have turned off.


@Lingam wrote:

I use to have three way calling and call waiting but it is no longer working anymore. I haven't made any changes to my plan. I have missed a lot of calls due to this and it has been a huge inconvienience. Please help.


@LingamDid you change phones?

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Great Neighbour / Super Voisin

Re: Some of my add-on features have turned off.

No, I have not changed phones recently. 

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Mayor / Maire

Re: Some of my add-on features have turned off.


@Lingam wrote:

No, I have not changed phones recently. 


@LingamWhat type of phone do you have. Maybe Call waiting has been disabled on your dialer app?