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Sms add on

Chefchrissava
Good Citizen / Bon Citoyen

I recently purchased us sms add on but I still can't send messages of receive any.. I don't know how thst works..any tricks?

10 REPLIES 10

Master2001
Model Citizen / Citoyen Modèle

He is in unites states.

And he said it is working now.

Dylan3
Great Citizen / Super Citoyen

The add on only works when you are in the unites states


@Chefchrissava wrote:

That was too easy!

Thanks!


Great when you get home assign a solution to someone. It's a little pat on the back for members efforts and an easy way for other users to quickly find a solution to their problem without having to post. Thanks and have fun!

Chefchrissava
Good Citizen / Bon Citoyen

That was too easy!

Thanks!

@Chefchrissava   ok go in buy add on and purchase the text one you want and after that you'll see it in the add on section on your overview page.  Then restart your phone and it should work! 

Log in to My Account / Buy Add-on...make your selection. Restart phone.

Master2001
Model Citizen / Citoyen Modèle

You just add $8 to your account, now you have to add SMS US add-on.

 

It’s a tow step process:

1- Add money to your account.

2- Add an add-on to your account.

Chefchrissava
Good Citizen / Bon Citoyen

Yes im in the states, I bought the 8$ us sms add on, when i log in it shows balance of 8$...

GR
Mayor / Maire

@Chefchrissava  so you're in the states now?   Can you log in to your account to see if it shows the US text roaming in your add ons? 

Anonymous
Not applicable

@Chefchrissava wrote:

I recently purchased us sms add on but I still can't send messages of receive any.. I don't know how thst works..any tricks?


That add-on only works while roaming in the states.

There is no texting add-on for while in Canada.

Sounds like you have a different problem.

What make/model/submodel are you using?

What about calls in/out? Internet browsing?

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