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Mayor / Maire

Re: Seasonal hold


@dabr wrote:

@z10user4 wrote:

@dabr wrote:

I didn't realize (until a few weeks ago after reading some posts here) that suspending/not paying for your account would allow you to retain both your number and renew the plan within an allotted timeframe, thereby saving plan fees.

 

Is this seasonal hold just available with PM or is it a normal feature with all providers?


I wouldn't say it's a seasonal hold per se. It's just a grace period upon suspension before the account gets completely deactivated.

iirc there are other providers that do have an actual so-called seasonal hold feature, but you pay for it.


So the PM version can be very useful without any fees.  Thanks


I would not be conclusive on that thought until knowing what all else other providers do upon non-payment (or self-suspension like lost/stolen). I don't know so I'm not being conclusive. Smiley Happy

Model Citizen / Citoyen Modèle

Re: Seasonal hold


@z10user4 wrote:

@dabr wrote:

@z10user4 wrote:

@dabr wrote:

I didn't realize (until a few weeks ago after reading some posts here) that suspending/not paying for your account would allow you to retain both your number and renew the plan within an allotted timeframe, thereby saving plan fees.

 

Is this seasonal hold just available with PM or is it a normal feature with all providers?


I wouldn't say it's a seasonal hold per se. It's just a grace period upon suspension before the account gets completely deactivated.

iirc there are other providers that do have an actual so-called seasonal hold feature, but you pay for it.


So the PM version can be very useful without any fees.  Thanks


I would not be conclusive on that thought until knowing what all else other providers do upon non-payment (or self-suspension like lost/stolen). I don't know so I'm not being conclusive. Smiley Happy


Understood.

Deputy Mayor / Adjoint au Maire

Re: Seasonal hold


@owind wrote:

I understand there won't be anything like seasonal hold but I found some answers on the forum. I would like to confirm how many days exactly my phone number will be terminated if I don't pay?

89, 90 or 120 days counted from the last active day?

 

Will go on vacation for at least 2 months, might be longer...

 


Where you going for your vaca ? I ask because you can still enjoy using your Public Mobile cell services wherever you go in Canada.

If you're headed to USA, you have options for multiples of Public Mobile 10 day Roaming Add-ons.

If you're going elsewhere, then you'll need to plan accordingly as already suggested by others.

Good luck and have a safe summer.

Deputy Mayor / Adjoint au Maire

Re: Seasonal hold


@owind wrote:

I understand there won't be anything like seasonal hold but I found some answers on the forum. I would like to confirm how many days exactly my phone number will be terminated if I don't pay?

89, 90 or 120 days counted from the last active day?

 

Will go on vacation for at least 2 months, might be longer...

 


 

To be clear on the day count.

Day 1 - you pay for your service (30 day plan)

Day 30 - you do not renew/pay and let your account slip into suspension. This is the start of your 90 days of suspension.

Day 120 - this is when your account will be canceled and you lose your number. (90 days after failed renewal and 120 days after your last payment.)

 

   

Model Citizen / Citoyen Modèle

Re: Seasonal hold


@smp99 wrote:

@owind wrote:

I understand there won't be anything like seasonal hold but I found some answers on the forum. I would like to confirm how many days exactly my phone number will be terminated if I don't pay?

89, 90 or 120 days counted from the last active day?

 

Will go on vacation for at least 2 months, might be longer...

 


 

To be clear on the day count.

Day 1 - you pay for your service (30 day plan)

Day 30 - you do not renew/pay and let your account slip into suspension. This is the start of your 90 days of suspension.

Day 120 - this is when your account will be canceled and you lose your number. (90 days after failed renewal and 120 days after your last payment.)

 

   


That might explain why I'm still getting a referral credit for an account that was used temporarily and is past the 90 day non-payment.

Mayor / Maire

Re: Seasonal hold


@dabr wrote:

@smp99 wrote:

@owind wrote:

I understand there won't be anything like seasonal hold but I found some answers on the forum. I would like to confirm how many days exactly my phone number will be terminated if I don't pay?

89, 90 or 120 days counted from the last active day?

 

Will go on vacation for at least 2 months, might be longer...

 


 

To be clear on the day count.

Day 1 - you pay for your service (30 day plan)

Day 30 - you do not renew/pay and let your account slip into suspension. This is the start of your 90 days of suspension.

Day 120 - this is when your account will be canceled and you lose your number. (90 days after failed renewal and 120 days after your last payment.)

 

   


That might explain why I'm still getting a referral credit for an account that was used temporarily and is past the 90 day non-payment.


My understanding was that the referral reward would drop upon suspension. Interesting.

Highlighted
Model Citizen / Citoyen Modèle

Re: Seasonal hold


@z10user4 wrote:

@dabr wrote:

@smp99 wrote:

@owind wrote:

I understand there won't be anything like seasonal hold but I found some answers on the forum. I would like to confirm how many days exactly my phone number will be terminated if I don't pay?

89, 90 or 120 days counted from the last active day?

 

Will go on vacation for at least 2 months, might be longer...

 


 

To be clear on the day count.

Day 1 - you pay for your service (30 day plan)

Day 30 - you do not renew/pay and let your account slip into suspension. This is the start of your 90 days of suspension.

Day 120 - this is when your account will be canceled and you lose your number. (90 days after failed renewal and 120 days after your last payment.)

 

   


That might explain why I'm still getting a referral credit for an account that was used temporarily and is past the 90 day non-payment.


My understanding was that the referral reward would drop upon suspension. Interesting.


Yes, I assumed the same but for some reason the referral is still there.  Not going to complainSmiley Happy