10-14-2018 09:05 AM - edited 01-05-2022 02:08 AM
10-15-2018 06:36 PM - edited 10-15-2018 06:40 PM
@murmur wrote:Good afternoon.
What is the minimum talk plan required to Add On the $20 US Roaming?
Is the $10.00 plan sufficient?
Thank you.
Murray McIvor
A little confusing. The $20 add-on is unlimited talk. Sufficiency is entirely up to you and your usage.
Keeping in mind that's while you're in the states.
Then I read it again...yes. The $10 plan will allow you to get any of the US Roaming add-ons.
10-15-2018 06:32 PM
Good afternoon.
What is the minimum talk plan required to Add On the $20 US Roaming?
Is the $10.00 plan sufficient?
Thank you.
Murray McIvor
10-14-2018 10:29 AM
Hi,
If you have any questions about changing your plan earlier, just send a private message through the following link, and provide your public mobile phone number and PIN and explain whats going on :https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...
10-14-2018 09:50 AM
@Tiptopssss renewing early will make you lose and data you have left, so i would do the plan chnage as close to 0-50 mg remaining as you can.
10-14-2018 09:27 AM
@Tiptopssss wrote:Thanks dunkman, how do I switch to a new plan? Under selfserve on this website? Do I need to cancel my old plan?
In the self serve you will see the option to select a new plan and the option to either future date the change or apply it immediately.
10-14-2018 09:25 AM
Sign in to you Self Service Account. Choose change plan tab. Follow instructions. No need to cancel old plan as your new plan will kick in and replace it.
10-14-2018 09:24 AM
@Tiptopssss, unfortunately early renewal of the existing plan can only be done by the moderator team. If you have a good plan, particularly if it's no longer offered it's best to ask them to do the renewal. Data add-on is really only useful for light users who can stretch an add-on over many months.
10-14-2018 09:22 AM
Thanks dunkman, how do I switch to a new plan? Under selfserve on this website? Do I need to cancel my old plan?
10-14-2018 09:15 AM
Probably the quickest way is to switch to a new plan immediately. You will lose the remaining data in the old plan. There are a couple of decent promotions that are ending soon.
If you want the same plan, you will need to contact moderator to renew early. It takes 1-2 days for moderator to respond to requests. Or you can buy an additional 1 GB data add on for $30 (expensive). Unused data will roll over to next month (with the add on).