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Great Neighbour / Super Voisin

Reactivate my Plan without registering on the website

I did not get a chance to get setup on the website and I need to update my credit card info as my card has expired to re-activate my plan.  Please let me know how to do this?

 

Thanks

Wayne.

Mayor / Maire

Re: Reactivate my Plan without registering on the website

Mayor / Maire

Re: Reactivate my Plan without registering on the website


@walu wrote:

I did not get a chance to get setup on the website and I need to update my credit card info as my card has expired to re-activate my plan.  Please let me know how to do this?

 

Thanks

Wayne.


To create your self-serve account, you need your working phone to receive a text message with a code.  Without a working phone, you need to send a private message to moderator for help.  Moderator wait time is 2 - 3 days.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

PSA:

For the in-store activation subscribers, your should create you self-server account ASAP while you have a working phone to receive a code from PM in order to create your self-serve account.