cancel
Showing results for 
Search instead for 
Did you mean: 

Reactivate my Plan without registering on the website

walu
Great Neighbour / Super Voisin

I did not get a chance to get setup on the website and I need to update my credit card info as my card has expired to re-activate my plan.  Please let me know how to do this?

 

Thanks

Wayne.

2 REPLIES 2

popping
Retired Oracle / Oracle Retraité

@walu wrote:

I did not get a chance to get setup on the website and I need to update my credit card info as my card has expired to re-activate my plan.  Please let me know how to do this?

 

Thanks

Wayne.


To create your self-serve account, you need your working phone to receive a text message with a code.  Without a working phone, you need to send a private message to moderator for help.  Moderator wait time is 2 - 3 days.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

PSA:

For the in-store activation subscribers, your should create you self-server account ASAP while you have a working phone to receive a code from PM in order to create your self-serve account.

RossN
Mayor / Maire
Need Help? Let's chat.