cancel
Showing results for 
Search instead for 
Did you mean: 

Re: No incoming outgoing calls or messages

nabil114
Good Citizen / Bon Citoyen

I cannot make outgoing calls now. 

2 REPLIES 2

gblackma
Mayor / Maire

@nabil114  You can look at adding th $5, 500 minute Canada wide addon In the meantime add a voip app such as TextNow and use it over WiFi to make/ receive / send calls and texts for free in Canada and to the US.

Also, given the current situation, you may also look at a temporary upgrade to the $25 plan.  See article on how to do it https://www.publicmobile.ca/en/bc/get-help/articles/change-your-plan

Screenshot_20200323-005503.jpg

ShawnC13
Oracle
Oracle

@nabil114 wrote:

I cannot make outgoing calls now. 


@nabil114  what plan are you on?  If you are on a limited minute plan could you have used up all of your minutes?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.