cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Hingchan
Great Neighbour / Super Voisin

Re: How to Reach a Modulator

i made a mistake

please cancel 1000 US long distance minutes for 15$ and 200MB add on for 5$

thank you


Accepted Solutions
esjliv
Mayor / Maire

Re: How to Reach a Modulator


@Hingchan wrote:

i made a mistake

please cancel 1000 US long distance minutes for 15$ and 200MB add on for 5$

thank you


@Hingchan 

Community members do not have access to your account, nor are we Public Mobile representatives.

 

If you made purchases in error, try explaining to CSA and see if they can help you.

 

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 -  Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower - Use this link to:

Private Message to Public Mobile Customer Support Agents (CSA)

View solution in original post


All Replies
ESS
Good Citizen / Bon Citoyen

Re: How to Reach a Modulator

Huh? What are you talking about? Are you sure you're replying to the correct topic?

S--S
Mayor / Maire

Re: How to Reach a Modulator


@Hingchan wrote:

i made a mistake

please cancel 1000 US long distance minutes for 15$ and 200MB add on for 5$

thank you


@Hingchan 

you have to Contact Customer Support Agent by  ,

all in here community site they are same me and you customer no one can can help you...

z10user4
Mayor / Maire

Re: How to Reach a Modulator

 @ESS : As often happens, newbies find a thread and post a question. You being the thread creator are "subscribed" to the topic by default and so you get a notification when someone posts in it. Calling a thread solved does not "close" the thread.

ESS
Good Citizen / Bon Citoyen

Re: How to Reach a Modulator

Oh, Okay. Thx.

esjliv
Mayor / Maire

Re: How to Reach a Modulator


@Hingchan wrote:

i made a mistake

please cancel 1000 US long distance minutes for 15$ and 200MB add on for 5$

thank you


@Hingchan 

Community members do not have access to your account, nor are we Public Mobile representatives.

 

If you made purchases in error, try explaining to CSA and see if they can help you.

 

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 -  Faster - Click the bubble comment circle on the bottom right-hand side of your screen,

or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower - Use this link to:

Private Message to Public Mobile Customer Support Agents (CSA)

View solution in original post

Need Help? Let's chat.