09-01-2020 05:00 PM - edited 01-05-2022 01:02 PM
Hello, can someone answer my question please:
1. I plan to change my current $40/5GB to $30/2GB plan, the plan say is limited offer, i already request the change of my next cycle day. If the offer expire when my next cycle come, Will i still get the $30/2GB plan?
2. Currently, I was given some bonus from PM, like 1000 minutes and 5GB data, if I switch my plan at the next cycle, will they also gone? or I got to keep it?
3. The bonus Add-ons such as 1000 minutes and 5GB data, will it expire?
Thank you,
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09-01-2020 05:32 PM
@Meowington make sure you have "available funds" in your account for the change over. otherwise it's most likely going to fail.
09-01-2020 05:05 PM
@Meowington As long as the plan change has been setup you will get it. Add-ons don't expire they stay on your account until all used up.
09-01-2020 05:03 PM - edited 09-01-2020 05:04 PM
You would still get the plan as long as you set up the change while the plan wss still offered.
You won't lose any of your add-ons.
The add-ons also remain until used up.