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Meowington
Good Citizen / Bon Citoyen

Question relate to change to Promotional plan and bonus add on

Hello, can someone answer my question please:

1. I plan to change my current $40/5GB to $30/2GB plan, the plan say is limited offer, i already request the change of my next cycle day. If the offer expire when my next cycle come, Will i still get the $30/2GB plan?

2. Currently, I was given some bonus from PM, like 1000 minutes and 5GB data, if I switch my plan at the next cycle, will they also gone? or I got to keep it?

3. The bonus Add-ons such as 1000 minutes and 5GB data, will it expire?

Thank you,

 


Accepted Solutions

Re: Question relate to change to Promotional plan and bonus add on

You would still get the plan as long as you set up the change while the plan wss still offered.

 

You won't lose any of your add-ons.

 

The add-ons also remain until used up.

View solution in original post


All Replies

Re: Question relate to change to Promotional plan and bonus add on

You would still get the plan as long as you set up the change while the plan wss still offered.

 

You won't lose any of your add-ons.

 

The add-ons also remain until used up.

View solution in original post

geopublic
Mayor / Maire

Re: Question relate to change to Promotional plan and bonus add on

@Meowington  As long as the plan change has been setup you will get it. Add-ons don't expire they stay on your account until all used up.

gpixel4
Mayor / Maire

Re: Question relate to change to Promotional plan and bonus add on

@Meowington make sure you have "available funds" in your account for the change over. otherwise it's most likely going to fail.

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