Question about the 50$ plan.

[Sheaj91]

Hey so just wondering why the public mobile website is offering 10.5 gigs of data with the 50$ plan alone with the Canada wife talk and text of course. But I activated my phone a few days ago and I only received 8.5 gigs of data with my plan alone with the talk and text. With my situation right now I could  really use those other 2 gigs of data. Thanks in advance for any answering helping resolve this issue! 

[Camera4617]

That's the beauty of pre-paid service. A new plan that is better for you comes up, you take it.. 

🙂

[HALIMACS]

(no longer needed...)

[Sheaj91]

Ok awesome thanks for the help!! 🙂 

[Triguy]

There were plan changes effective April 9th.

https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATE-Changes-to-Our-In-Market-Plans/t...

[esjliv · Accepted solution]

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@Sheaj91 wrote:

Hey so just wondering why the public mobile website is offering 10.5 gigs of data with the 50$ plan alone with the Canada wife talk and text of course. But I activated my phone a few days ago and I only received 8.5 gigs of data with my plan alone with the talk and text. With my situation right now I could  really use those other 2 gigs of data. Thanks in advance for any answering helping resolve this issue! 

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@Sheaj91  You can get it too!! 🙂

Go into your Self Serve account and see if it is available in your "Change Plan" option.

Then if so, set it to "change on next renewal".

[HALIMACS]

Hi @Sheaj91 , here's how to get it!!!

Login to self serve and view your Plan Details to confirm your current plan data allotment.

Click on the Change Plan tab:

Then select this:

Then select this to "Change on next renewal date"

Now you're all done and will get the changed plan on your next renewal.