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Purchase data

sophie53
Great Neighbour / Super Voisin

I’ve purchased an add on of data, but I’m not getting any internet.  Am I doing something wrong?

4 REPLIES 4

@sophie53 

If above suggestions don't work,

maybe try rebooting your phone

network reset.

make sure that your account status is active/not suspended

@sophie53 since you added the funds now buy the add on. 20200417_204130.jpg

 

RossN
Mayor / Maire

Hi buying an add on is a two step process first you put the money in your account and then go back in and purchase it

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