07-14-2018 01:54 PM - edited 01-04-2022 06:27 PM
07-15-2018 03:00 AM
Do you have signal at the top of iPad?
If you see bar, then most likely its apn setting issue.
07-14-2018 05:47 PM
All iPads are unlocked. So I would check the APN settings
07-14-2018 03:14 PM - edited 07-14-2018 03:17 PM
@ohitora wrote:Have purchased the data add on to my plan but could not connect to the internet with my iPad. My iPad did recognize the Sim and I did have data turned on. Is there perhaps a special plan required for iPad?
Did you check the apn / network settings?
07-14-2018 02:45 PM
@ohitora wrote:Have purchased the data add on to my plan but could not connect to the internet with my iPad. My iPad did recognize the Sim and I did have data turned on. Is there perhaps a special plan required for iPad?
No special plan. If the iPad is unlocked should be no issue. Trty that SIM in an unlocked phone, and a good SIM in the iPad.
a) What model do you have?
b) What message appears when you reboot with the SIM installed?
c) Login to your account. Do you see that add-on under Data and Add-ons? If not and your Avaiolable Funds equal to the add-on cost just buy it again (but don't pay).