From what I understand once you add a US addon plan it starts that day. So if you bought 2x10 days ... I think you just wasted some money there (it would give you double service?? for 10 days).
Someone who has actually used this might be able to confirm but I believe that is what you did, you bought 2 addons for the exact same 10 days (Unless they changed it, you cannot buy future dates).
@Danushka, I would contact a mod like @Shazia_K. You can private message her by clicking on her name and chooing hte message option. She will need your PM phone number and explain what has happened and what you are looking for. No guarantees that there is a way to fix it but she has been known to work some magic.
* I am happy to help, but I am not a MOD please do not include any personal info in a message to me. Click the in the bottom right to create a trouble ticket *
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That's a good question - technically, you shouldn't be able to purchase a roaming add-on twice. Once you buy it, it's active right away and expires in 10 days from the date of purchase. That's when you can purchase another roaming add-on.
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