07-29-2017 01:29 PM - edited 01-04-2022 02:25 PM
07-29-2017 01:49 PM - edited 07-29-2017 01:51 PM
I'm just too slow with my replies... They are also based on previous posts in the community. Like @mimmo I'm curious about the reply from the moderator team.
07-29-2017 01:49 PM
@CS_Agent your reply implies that it is possible to port out from PM and to port into the old account/plan.
Can you please clarify.
The standard advice given in the community, as this question has been asked numerous times, is that you can either keep number and close account or lose a number and keep the account.
07-29-2017 01:42 PM
Looks to me like you'll be loosing either your PM number or your PM plan. And unfortunately there is no way around it (There are plenty of threads with similar scenarios that come to the same conclusion, at least one of them confirmed by the moderators...).
If you port your Speakout number to PM first you'll keep the Speakout number and the PM plan but loose the PM number.
If you port your PM number to Telus first you'll keep both your numbers but loose your PM plan since your account will be closed when you port out.
The only solution to keep both numbers and your PM plan that I can see would be porting the Speakout number to Telus.
07-29-2017 01:39 PM
Hi @selvynna,
I just sent you a private message, please read it and write back to me with the requested information privately.
Cordially,
Gregory.
07-29-2017 01:37 PM
you can keep one or the other.
porting in cancels your current PM number
porting out cancels your PM plan.
You can not do both. you need to decide what is most important to you.
What plan are you currently on with PM? maybe there can be some suggestions